Co-Production: Doing It Right for Real Community Impact
Co-production is more than a buzzword—it’s a powerful approach that brings communities and organisations together to shape services and solutions that truly work. But to get it right, it takes time, intention, and a commitment to genuine inclusion.
Take the Time to Do It Properly
Rushing co-production risks missing voices and undermining trust. Building strong relationships, setting clear expectations, and making space for honest conversations are essential foundations[1][2][3]. Allowing time ensures everyone understands the process and feels confident to contribute.
‘What’s In It for Them?’
For participants, co-production should offer real value. Whether it’s having their voices heard, seeing their ideas shape outcomes, or being compensated for their time, people need to know their involvement matters[2][4][3]. When participants see tangible results from their input, engagement deepens.
Accessible and Inclusive Engagement
True co-production means breaking down barriers—physical, financial, or digital. This could involve covering travel or childcare costs, offering information in accessible formats, or scheduling meetings at convenient times[5][2][6][3]. Using plain language and varied communication methods ensures everyone can take part.
Supporting Participation
Not everyone is familiar with co-production, so support is vital. Break tasks into manageable steps, provide clear guidance, and offer training or mentoring where needed[5][6][3]. This helps people feel equipped and valued, especially those from marginalized or less-heard groups.
Reaching Diverse Groups
Diversity strengthens co-production. Partnering with local assets and VCSE (Voluntary, Community, and Social Enterprise) organisations helps reach a wider range of voices, including those often excluded[4][3]. These partnerships build trust and ensure solutions reflect the community’s full spectrum.
The Importance of ‘So What?’ and Feedback Loops
Co-production must lead to action. Regularly ask: “So what difference has this made?” and share feedback with participants[4][3]. Closing the loop shows respect for people’s contributions and drives continuous improvement.
Done well, co-production transforms services and communities—because everyone’s voice counts, and everyone sees the impact.
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- https://www.scdc.org.uk/news/article/2024/co-production-and-community-engagement
- https://www.yhphnetwork.co.uk/media/2374/breaking-down-barriers-report-scie-2019.pdf
- https://www.scie.org.uk/co-production/what-how/
- https://hmrcircle.org.uk/download/29/critical-success-factors-for-co-production
- https://www.everylifetechnologies.com/content-hub/what-is-co-production-in-social-care/
- https://www.coproductionscotland.org.uk/guide/coproduction-in-practice/supporting-people-in-coproduction
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